Clermont County Vacation Packages

The beds were fine but the ceiling was leaking into our room, called for maintenance at 5:30pm and they never came. We were offered another room but we're too tired to change at 10pm so we wiped it up a bit ourselves. Had to call the front desk from the adjacent room because the phone also didn't work.

Love the artwork!

Beautiful room with a terrace!

The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our reservation was a party of 2 with a 6 party posted limit. We had to contact customer service because the host encouraged us to cancel via the app due not being a “good fit” for this protected community. I would be mindful of hosts who charge outrageous security deposits for short stays. I would not recommend this property. There are other great places nearby and more friendly who offer more amenities.

Hotel is in a good location with helpful staff. However, there are issues with hot water taking a while to run in the shower. Also, the elevator situation needs to be fixed. I heard people say they waited as long as 30 minutes to get an elevator around 10 am.